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Podcast Index Page

ISBM Audio Insights Series

The ISBM Audio Insights Series features interviews with leading academic and business thought leaders on various business-to-business topics. The interviews are hosted by Ralph Oliva, ISBM Executive Director.

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Episode 1

Customer Value Propositions and Business Markets

Interview with Dr. James Anderson, Irv Gross Distinguished Fellow, ISBM

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Episode 2

Global Tectonics - What Every Business Needs to Know

Please contact ISBM for more information

Episode 3

Asymmetric Partnerships: Win-Win, or Win Lose?

Interview with Dr. Venky Shankar, Professor of Marketing, and Coleman Chair in Marketing, at Texas A&M University

Click to Play Interview

Episode 4

Creating Customer Engagement in Business-To-Business Markets

Interview with Dr. Das Narayandas, James J. Hill Professor of Business Administration, Harvard Business School

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Episode 5

Building Links between Customer Satisfaction, Loyalty, and Performance in Business Markets

Interview with Dr. Raj Grewal, Associate Research Director, ISBM

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Episode 6

Getting Better New Offering Ideas at the Get-Go: What's Working in Business Markets

Interview with Dr. Scott Edgett, Co-founder and President Of Stage-Gate Inc., and the Product Development Institute.

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Episode 7

The Global Brain: Your Roadmap for Innovating Faster and Smarter in a Networked World

Satish Nambisan and Mohan Sawhney are coauthors of the new book, The Global Brain: Your Roadmap for Innovating Faster and Smarter in a Networked World.

Click to Play Interview

Episode 8

Integrated Marketing in Today's "Push and Pull" Marketplace

Interview with Don Schultz, President, Agora, Inc. and Heidi Schultz, Executive Vice President, Agora, Inc.

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Episode 9

Creating New Value: The Phenomenon of the "Serial Innovator" in Large Mature Organizations

Abbie Griffin

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Episode 10

B-to-B Technology and Supply Chain Alliances: Ideas and Insights

Interview with Robert Spekman, PhD

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Episode 11

Innovation and Segmentation in Business Markets: Closing the Market Research Gap

Dr. Robert J. Thomas, Professor of Marketing, Georgetown University

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Episode 12

The Pivotal Role of Customer Intimacy in Today's Markets - Keys to Getting Ahead of Competition, Solving Real Problems, Building Success

Speaker: Fred Wiersema

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Episode 13

Supplier/Distributor Alignment: New Research Insights on Achieving Greater Profitability Through Channels

Speaker: James A. Narus, Professor of Business Marketing, Babcock Graduate School of Management

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Episode 14

Are Tough Negotiations Better Done Online or Face-to-Face?

Speaker: Sandy Jap

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Episode 15

Linking Competitive Intelligence and Marketing Decisions

Speaker: Liam Fahey

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